Shipping Policies

MEXICO *

Free delivery on orders over $1,500 MXN.

Delivery by Estafeta, Fedex or DHL: $150 MXN for any order under $1,500 MXN.

* Delivery time for Mexico City is 1 to 2 business days. For the rest of Mexico, 2 to 3 business days.

USA / CANADA*

Delivery by Fedex: $690 MXN (equal to 37 USD) for any order.

* Approximate delivery time 3 to 5 business days.

INTERNATIONAL*

Delivery by Fedex: $690 MXN (equal to 37 USD) for any order.

* Approximate delivery time 3 to 5 business days.
* Shipping available to: Colombia.


Once your purchase is complete, you will receive an email confirming your payment. We will then send you a second email to inform you that it has been delivered to the courier and your tracking number. You can track your order with the tracking number we will provide to obtain status information.

If you did not receive your order within the specified timeframe, we recommend contacting the courier directly. You can also contact us via WhatsApp at +52 5536726098 , Monday through Friday, 9:00 a.m. to 5:00 p.m., or send us an email at tiendaonline@fullsand.com .

To change the shipping address for your order, we recommend contacting the shipping company directly. You can also contact us via WhatsApp at +52 5536726098 , Monday through Friday, 9:00 a.m. to 5:00 p.m., or send us an email at tiendaonline@fullsand.com .

MEXICO *

Free delivery from $1,500 MXN.

Delivery by Estafeta, Fedex or DHL: $150 MXN for any order less than $1,500 MXN.

* Delivery time for CDMX 1 to 2 business days. For the rest of the Mexican Republic 2 to 3 business days.

USA / CANADA*

Delivery by Fedex: $690 MXN (equals 37 USD) for any order.

* Approximate delivery time 3 to 5 business days.

INTERNATIONAL*

Delivery by Fedex: $690 MXN (equals 37 USD) for any order.

* Approximate delivery time 3 to 5 business days.

* Shipping available to: Colombia.


Once your purchase is complete, you will receive an email to confirm your payment. Then we will send you a second email to inform you that it has already been delivered to the parcel and your tracking number. You can track your order with the tracking number that we will provide you to obtain information on the status.

If you did not receive your order within the stipulated period, we recommend you contact directly the parcel that transports your order. You can also communicate by WhatsApp at +52 5536726098 from Monday to Friday from 9:00 am to 5:00 pm or send us an email totiendaonline@fullsand.com.

To modify the shipping address of your order, we recommend you contact directly the parcel that transports your order. You can also communicate by WhatsApp at +52 5536726098 from Monday to Friday from 9:00 am to 5:00 pm or send us an email totiendaonline@fullsand.com .